Product Repair

We do all the repairs we can to ensure that you can use your beloved bag for a long time.

By continuing to use your precious bag while repairing it, you will become more attached to it.
At Harvest Corporation, we do our best to repair our products so that you can use them for as long as possible.
Even if you have a well-loved bag that you use carefully, repair methods vary depending on the product's usage and age, so the number of days and costs will depend on the condition of the bag.In addition, we may not be able to accept items that are damaged or torn due to aging.
Please feel free to contact us for a quote.

Repair procedure

・ Please fill in the condition of the product in an email and send it.
 (Please do not send the item yet)
      ↓
・ We will reply to you with an estimate of the repair price.
      ↓
・ If you are satisfied with the repair price,
 Please send the item to us

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① Please fill in the condition of the product in an email and send it to us.
At that time, I would appreciate it if you could send me a photo as well. 


[Email destination]
<Repair@harvestcorp.co.jp>


Please be sure to specify the following contents in the email.
We will check the contents and reply within 3 business days.
[1] Your name
[2] Postal code

[3] Address
[4] Phone number

[5] Email address

[6] Years of use

[7] Repair request location and contents (as detailed as possible,
         Please include a photo)

[8] Photo of the entire product

[9] Photo of the repaired part

[10] Payment method (cash on delivery or bank transfer)
At this point, please do not send the item yet.


(XNUMX) We will reply to you with an estimate of the repair price.


③ If you are satisfied with the repair price, please send the product to us.
* Please check the precautions when sending.


・ Please be sure to enclose your name, address, and contact information.

・ Please be sure to empty the contents before sending. (We are not responsible for any troubles such as loss.)

・ Please clean the repaired product as much as possible before sending it.

・ Customers are responsible for the shipping costs when sending repaired products.

[Product destination]

577-0058-1 Ajirokita, Higashi-Osaka City, Osaka Prefecture 18-3

Harvest Co., Ltd. 
Product Repair Section Tel: 06-6784-5500 (main)