Product Repair

・ Please fill in the condition of the product in an email and send it.
　(Please do not send the item yet)
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・ We will reply to you with an estimate of the repair price.
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・ If you are satisfied with the repair price,
　Please send the item to us

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① Please fill in the condition of the product in an email and send it to us.
At that time, I would appreciate it if you could send me a photo as well.

[Email destination]
<Repair@harvestcorp.co.jp>


Please be sure to specify the following contents in the email.
We will check the contents and reply within 3 business days.

[1] Your name
[2] Postal code
[3] Address
[4] Phone number
[5] Email address
[6] Store where the purchase was made
[7] Years of use
[8] Repair request area and details (please provide as much detail as possible and include photos)
[9] Photo of the entire product
[10] Photo of the repaired part
[11] Payment method (cash on delivery or bank transfer)
At this point, please do not send the item yet.

* Please check the precautions when sending.
・ Please be sure to enclose your name, address, and contact information.
・ Please be sure to empty the contents before sending. (We are not responsible for any troubles such as loss.)
・ Please clean the repaired product as much as possible before sending it.
・ Customers are responsible for the shipping costs when sending repaired products.

[Product destination]
577-0058-1 Ajirokita, Higashi-Osaka City, Osaka Prefecture 18-3
Harvest Co., Ltd.
Product Repair Section Tel: 06-6784-5500 (Main)