Refund policy
Cancellation / Return / Exchange
■ Cancellation / return / exchange of orders
We do not accept cancellations after your order has been completed.
Please check your order carefully before clicking the order confirmation button.
We accept returns and exchanges only if the product is defective or defective.
We will bear the shipping cost when returning the product.
Returns and exchanges are possible within 10 days after the product is delivered.
When returning,Please contact us by email in advance.
Please be sure to specify the following contents in the email.
We will check the contents and reply within 3 business days.
[1] Your name
[2] Order No.
[3] Defective parts and contents (* as detailed as possible)
[4] Photo of the entire product
[5] Photo of the repaired part
<Click here for inquiries by email>
We make every effort to ensure the quality and delivery of our products, but in the unlikely event that we receive a defective product or a product that is different from the one we ordered, we will replace it with a new product.
■ About cooling off
Cooling-off is a system applied for door-to-door sales, and the application of the cooling-off system is not obligatory for mail-order sales.Please note.
■ Cancellation / return / exchange of orders
We do not accept cancellations after your order has been completed.
Please check your order carefully before clicking the order confirmation button.
We accept returns and exchanges only if the product is defective or defective.
We will bear the shipping cost when returning the product.
Returns and exchanges are possible within 10 days after the product is delivered.
When returning,Please contact us by email in advance.
Please be sure to specify the following contents in the email.
We will check the contents and reply within 3 business days.
[1] Your name
[2] Order No.
[3] Defective parts and contents (* as detailed as possible)
[4] Photo of the entire product
[5] Photo of the repaired part
<Click here for inquiries by email>
We make every effort to ensure the quality and delivery of our products, but in the unlikely event that we receive a defective product or a product that is different from the one we ordered, we will replace it with a new product.
■ About cooling off
Cooling-off is a system applied for door-to-door sales, and the application of the cooling-off system is not obligatory for mail-order sales.Please note.