![[Edition 30] [Limited Edition] Vertical 3-Way Tote Bag (HLM-0041N)](https://harvestlabel.jp/cdn/shop/files/HLM-0041_main.jpg?v=1763536040&width=200)
![[Edition 30] [Limited Quantity] FLYER'S reflection HELMET BAG Tote M HRF-0140N](https://harvestlabel.jp/cdn/shop/files/HRF-0140_main.jpg?v=1763444447&width=200)
![[30th Anniversary Model] [Limited Quantity] FLYER'S reflection HELMET BAG Tote L HRF-0141N](https://harvestlabel.jp/cdn/shop/files/HRF-0141_main.jpg?v=1763533183&width=200)
Frequently asked questions,
Required costs other than the product ◆Shipping fee [flat rate of 550 yen] If the purchase amount is 5,500 yen or more, we will cover the cost.
[Note] For deliveries to Okinawa, Hokkaido, and remote islands, shipping fees are as follows:
Okinawa [2,200 yen] / Hokkaido [1,045 yen] / Remote islands [2,500 yen] We will contact you separately by email regarding areas that are remote islands.
However, if you purchase more than 11,000 yen (tax included), shipping will be free.
We will ship your order via courier (Sagawa Express). The shipping method will vary depending on the contents of your order.
Please note that you cannot specify the shipping method.
We will ship your order within 3 business days. Shipping costs vary depending on your region, so please check the "Shipping and Shipping Fees" section above.
Please note that once payment is complete, the purchase cannot be canceled.
Please contact us by email within 10 days of receiving the product. We will exchange it for a new or equivalent product (if we are unable to provide a replacement product, we will refund your money). We will cover the shipping costs. Please note that each handmade product may vary slightly.
Please note that we cannot accept returns for reasons of customer convenience, such as a product that is different from what you expected, the wrong size, or an incorrect order. Returns will also not be accepted if the tag, packaging, or accessories are damaged.
When processing a refund, we will process the refund or adjustment (cancellation) of the invoice amount as soon as the returned item arrives at our company. Please note that if you pay by credit card, due to the credit closing date, the full amount may be charged once and then refunded at the next invoice.
At Harvest, we do our best to repair your beloved bags so that you can continue to use them for a long time.
Repair procedures can be found here
PayPay, Shopify Payments, Google Pay, credit card payments (VISA/MasterCard/Amex), and carrier payments are available.
About payment methods